Delivery Policy

  • We, at The Artifacts Gallery, highly value the urgency of your order(s). We make our strongest effort to ensure that your ordered product(s) reach your door as soon as possible. Once your order is placed, you will receive a confirmation call/email/SMS from us to verify the placed order and to initiate the delivery process
  • After your order is confirmed, it will be delivered to your given address in the next 7 to 10 business days anywhere in Pakistan.
  • The Artifacts Gallery offers free home delivery nationwide, with no limit of minimum order placement
  • The payment methods available for placing orders include online bank transactions, mobile fund transfer (via Easy paisa or Jazz Cash), and Cash on delivery system
  • If orders exceed PKR 15,000/-, then customers need to pay PKR 5,000 advance.
  • For orders above PKR 50,000/-, customers will have to pay 20% in advance
  • We are committed in providing you the best delivery times and options. For all easily shippable items, we will deliver the items at our earliest. Any personal of Delivery Company or the management itself will not be held responsible if the attempted delivery fails due to any of the reasons mentioned hereunder:
    1. Non availability of recipient at the delivery address.
    2. Invalid or outdated delivery address given on file.
    3. Wrong order placed online at the time of checking out or confirming order.
    4. Delays due to the city’s law and order situation.
    5. Any act of nature, vandalism or strikes being called on that particular day
    6. Any other reason not mentioned above
  • We start the shipping process within 24 hours of the conformation of order. So, if you want to cancel or modify any order, please inform our Customer Services Department within those 24 hours.
  • For any issue or query regarding delivery, please feel free to contact our customer care team via email/Whatsapp/Social Media Platforms.
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