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Frequently Asked Questions - The Artifacts Gallery

Frequently Asked Questions

WHAT ARE THE PAYMENT OPTIONS WHICH The Artifacts Gallery HOME PROVIDES ME?

The payment methods available for placing orders include:
• Online bank transactions
• mobile fund transfer (via Easy paisa)
• Cash on delivery system.

DO YOU OFFER PAYMENT ON DELIVERY OPTIONS (CASH / CARD)?

Yes of course, for your ease you can choose any one of the above mentioned payment options.

HOW BANK TRANSFER OPTION WORK?

Be sure you have select Direct Bank Transfer option. After your order you will get and email of your order with The Artifacts Gallery’s bank details, through which you can deposit your order funds directly. After you have deposited your cash, you can send us the snapshot via email or Whatsapp. Our customer care team will verify the transaction, and your order will be placed.

IS IT SAFE TO USE MY CREDIT CARD, DEBIT CARD OR NET BANKING?

Absolutely, Shopping with The Artifacts Gallery is completely safe. Transactions with The Artifacts Gallery are via the payment gateway Cyber Source, which is PCI DSS Compliant.

WHAT SHOULD I DO IF A TRANSACTION FAILS?

• Transactions could fail due to multiple reasons. Please check for the following:
• Information passed on to payment gateway is accurate i.e.: account details, billing address, password (for net banking)
• Your Internet connection is not disrupted in the process
If your account has been debited after a payment failure, it will be rolled back within 7 working days.

How Can I Contact you directly?

We facilitate our consumers with multiple channels of communications. You can contact us through following channels:
• Email : customer.care@theartifactsgallery.com
• Whatsapp: +92-306-7686896
• Social Media Pages Chat

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